FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® ACCESS® CLINICAL SYSTEM

MDR report key: 3100555 · Received May 8, 2013

Report

Report Number
2050012-2013-00328
Event Type
Malfunction
Date Received
May 8, 2013
Date of Event
April 8, 2013
Report Date
April 9, 2013
Manufacturer
BECKMAN COULTER
Product Code
MZV
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER VERBALLY STATED THAT QUALITY CONTROL (QC) PRIOR TO THE EVENT WAS WITHIN LAB-ESTABLISHED RANGES. THE CUSTOMER ALSO STATED THAT THE QC WAS RUNNING LOW, BUT WITHIN RANGE. IT IS UNKNOWN IF THE LOW, BUT WITHIN RANGE QC WAS RUN PRIOR TO OR AFTER THE EVENT. SYNCHRON QC LEVELS 2 AND 3 WERE LOW, OUT OF LAB-ESTABLISHED RANGES (UNKNOWN IF THIS WAS PRIOR TO OR AFTER THE EVENT). DATA WAS NOT PROVIDED. THE CUSTOMER REPLACED THE K ELECTRODE TIP AND STATED THAT SYNCHRON QC WAS STILL LOW, BUT WITHIN RANGE. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REPLACED BOTH THE NA ELECTRODES AND THE K ELECTRODE TIP. THE FSE VERIFIED INSTRUMENT PERFORMANCE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) REPORTING THAT THE UNICEL DXC 600 PRO SYNCHRON CHEMISTRY ANALYZER GENERATED FALSE LOW POTASSIUM (K) RESULTS FOR TWO (2) PATIENT SAMPLES. THE FALSE RESULTS WERE REPORTED OUT OF THE LABORATORY. WHEN THE ISSUE WAS NOTICED, THE SAMPLES WERE REPEATED ON AN ALTERNATE INSTRUMENT AND THE RESULTS WERE AMENDED. THE CUSTOMER IS ONLY QUESTIONING THE K RESULTS. PATIENT TREATMENT WAS NOT IMPACTED FROM THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
202067 UNICEL® DXC 600 PRO SYNCHRON® ACCESS® CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE MZV BECKMAN COULTER DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1