FDA Adverse Event Malfunction Summary report: N

COULTER® LH500 HEMATOLOGY ANALYZER

MDR report key: 3100544 · Received May 8, 2013

Report

Report Number
1061932-2013-00765
Event Type
Malfunction
Date Received
May 8, 2013
Date of Event
April 12, 2013
Report Date
April 12, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE COLLECTED IN EDTA 5 ML VACUTAINER TUBES. CONTROLS WERE RUN BEFORE THIS EVENT, AND THE INSTRUMENT IS CURRENTLY PERFORMING WITHIN QUALITY CONTROL (QC) SPECIFICATIONS. PREVIOUSLY RUN PATIENT SAMPLES WERE RERUN TO CONFIRM ACCURATE BACK TO THE LAST ACCEPTABLE RUN. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE REPLACED THE BLOOD SAMPLING VALVE (BSV) ACTUATOR, PINCH VALVE (PV23) AND ACTUATOR AND THE PRIMARY ASPIRATION TUBING TO RESOLVE THIS ISSUE. PER CONVERSATION WITH THE CUSTOMER ON (B)(4) 2013, BOTH INSTRUMENTS (LH1 AND LH2) CORRELATE AND THEY HAVE HAD NO FURTHER ISSUES. FAILURE MODE CAN BE ATTRIBUTED TO THE BSV ACTUATOR, PV23 AND ACTUATOR AND THE PRIMARY ASPIRATION TUBING.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER (BEC) THAT THEIR COULTER LH500 HEMATOLOGY ANALYZER (LH1) GENERATED LOWER COMPLETE BLOOD COUNT (CBC) RESULTS ON TWO (2) PATIENT SAMPLES WITHOUT INSTRUMENT FLAGS COMPARED TO RERUN AND SAME SAMPLE RUN ON THEIR OTHER LH 500 (LH 2) INSTRUMENT. THE CUSTOMER CONSIDERED THE RERUN CBC RESULTS AND THE CBC RESULTS OBTAINED FROM THE OTHER INSTRUMENT WERE CORRECT. ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY AND THERE WAS NO CHANGE TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT. THIS REPORT COVERS THE CBC RESULTS FOR PATIENT TWO (2), GENERATED ON (B)(6) 2013. MDR# 1061932-2013-00764 IS TO REPORT RESULTS FOR PATIENT ONE (1) ANALYZED ON THE LH 500 INSTRUMENT ON (B)(6) 2013.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
202087 COULTER® LH500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER LH 500 NA

Patients

Seq Age Sex Outcome Treatment
1