FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 3100028 · Received April 26, 2013

Report

Report Number
1218950-2013-01457
Event Type
Malfunction
Date Received
April 26, 2013
Report Date
March 27, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE DEVICE WAS EVALUATED BY A PHILLIPS FIELD SERVICE ENGINEER. THE CAUSE OF THE ISSUE WAS LOCALIZED TO A FAILURE OF THE BEZEL ASSEMBLY. THE BEZEL ASSEMBLY WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE PASSED ALL TESTING AND WAS PLACED BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE KEYS LOSE CONTROL. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
182187 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1