FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 3100028
·
Received April 26, 2013
Report
- Report Number
- 1218950-2013-01457
- Event Type
- Malfunction
- Date Received
- April 26, 2013
- Report Date
- March 27, 2013
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE DEVICE WAS EVALUATED BY A PHILLIPS FIELD SERVICE ENGINEER. THE CAUSE OF THE ISSUE WAS LOCALIZED TO A FAILURE OF THE BEZEL ASSEMBLY. THE BEZEL ASSEMBLY WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE PASSED ALL TESTING AND WAS PLACED BACK INTO SERVICE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE KEYS LOSE CONTROL. THERE WAS NO REPORTED PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 182187 | HEART START XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |