FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® LINKASSIST

MDR report key: 3092129 · Received May 3, 2013

Report

Report Number
2183996-2013-00783
Event Type
Malfunction
Date Received
May 3, 2013
Date of Event
April 25, 2013
Report Date
August 1, 2025
Manufacturer
ROCHE DIABETES CARE AG
Product Code
KZH
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Health Professional
N

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

SINCE NO MATERIAL HAS BEEN RETURNED FROM THE CUSTOMER, NO INVESTIGATION COULD BE PERFORMED. THEREFORE, THE COMPLAINT CANNOT BE VERIFIED. DEVICE WAS NOT RETURNED TO MANUFACTURER.

Description of Event or Problem · 1

IT WAS REPORTED THE INSERTION DEVICE UNINTENTIONALLY RELEASED THE INFUSION SET INTO THE PATIENT'S SKIN. THE INFUSION SET WAS STUCK IN THE DEVICE AND WOULD NOT COME OUT, AND WHEN THE DEVICE WAS LIFTED AWAY, THE INFUSION SET WAS RELEASED. THE PATIENT DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INSERTION DEVICE WAS REQUESTED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
193692 ACCU-CHEK ® LINKASSIST SPRING LOADED INSERTION DEVICE KZH ROCHE DIABETES CARE AG 00700006958 ASKU

Patients

Seq Age Sex Outcome Treatment
1 9 YR Female