FDA Adverse Event Malfunction Summary report: N

PANORAMA CENTRAL STATION

MDR report key: 3091798 · Received April 30, 2013

Report

Report Number
2221819-2013-01074
Event Type
Malfunction
Date Received
April 30, 2013
Date of Event
April 12, 2013
Report Date
April 30, 2013
Manufacturer
MINDRAY DS USA, INC.
Product Code
MHX
PMA / PMN Number
031760
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

COMPANY REPRESENTATIVE FOUND THREE OUT OF NINE TELEPACKS NEEDED REPLACEMENTS AND TRAINED THE CUSTOMER ON HOW TO EFFECTIVELY TROUBLESHOOT; TRAINED CLINICIANS HOW TO OBTAIN MINDRAY CLINICAL SUPPORT TO AVOID SENDING NON-DEFECTIVE TELEPACKS FOR REPAIR.

Description of Event or Problem · 1

CUSTOMER REQUESTED THE COMPANY REPRESENTATIVE TO EVALUATED THE PANORAMA CENTRAL STATION AND AMBULATORY TELEPACKS DUE TO VARIOUS ISSUES, WHICH MAY HAVE AFFECTED IN AMBULATORY TELEMETRY MONITORING. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
187428 PANORAMA CENTRAL STATION CENTRAL MONITORING STATION MHX MINDRAY DS USA, INC.

Patients

Seq Age Sex Outcome Treatment
1