FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 3091008 · Received May 2, 2013

Report

Report Number
3008382007-2013-10010
Event Type
Malfunction
Date Received
May 2, 2013
Report Date
April 7, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Removal / Correction Number
2013-IE-017
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN RECEIVED THE TEST STRIPS INVOLVED WITH THIS COMPLAINT ON (04/12/2013). AND DEVICE EVALUATION WAS COMPLETED ON (04/23/2013). THE ALLEGED ISSUE WAS CONFIRMED WHEN TESTING WITH CONTROL SOLUTION DURING INVESTIGATION. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 (6/20/2013) -DEVICE EVALUATION: THE METER INVOLVED WITH THIS COMPLAINT HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 6/10/2013 WITH THE FOLLOWING FINDINGS: THE ERROR WAS NOT REPRODUCED; HOWEVER, THE METER FAILED TESTING. IN ADDITION THE TEST STRIPS FAILED TESTING, IT WAS FOUND THEY PRODUCE AN 'ERROR 4' MESSAGE WHEN TESTED WITH CONTROL SOLUTION. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING ERROR 4. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
191357 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3307279

Patients

Seq Age Sex Outcome Treatment
1 52 YR