FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 3090260 · Received April 19, 2013

Report

Report Number
1218950-2013-01390
Event Type
Malfunction
Date Received
April 19, 2013
Report Date
March 22, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT TURN ON. NO PATIENT INVOLVEMENT WAS REPORTED. THE DEVICE WAS EVALUATED AT THE PHILIPS BENCH AND THE SYMPTOM WAS VERIFIED. THE ISSUE WAS LOCALIZED TO A PROCESSOR PCA FAILURE. THE PROCESSOR PCA WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE WAS RETURNED TO THE CUSTOMER SITE AFTER PASSING ALL REQUIRED TESTING. WE ARE CONSIDERING THIS A MALFUNCTION OF THE PROCESSOR PCA. NO FURTHER COMMUNICATION WAS REQUESTED AND NONE IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT TURN ON. NO PATIENT INVOLVEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
169438 HEARTSTART MRX MKJ PHILIPS MEDICAL SYSTEMS M3535A

Patients

Seq Age Sex Outcome Treatment
1