FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3087746 · Received May 1, 2013

Report

Report Number
3004753838-2013-00118
Event Type
Malfunction
Date Received
May 1, 2013
Date of Event
April 2, 2013
Report Date
April 2, 2013
Manufacturer
DEXCOM INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN INTHE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT UPON SENSOR REMOVAL, SENSOR WAS PROTRUDING OUT OF HER SKIN. PATIENT PROCEEDED TO REMOVE SENSOR OUT OF HER SKIN.AT THE TIME OF HER CALL TO DEXCOM TECHNICAL SUPPORT, PATIENT REPORTED THAT SHE WAS FEELING FINE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
189638 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM INC. 9500-27 5047495

Patients

Seq Age Sex Outcome Treatment
1 39 YR Other