FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 3083702 · Received April 29, 2013

Report

Report Number
3008382007-2013-09396
Event Type
Injury
Date Received
April 29, 2013
Date of Event
March 20, 2013
Report Date
April 16, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THE ONETOUCH ULTRAMINI METER WAS POWERING OFF DURING USE. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE'S (CCA) DOCUMENTATION. THE PATIENT CLAIMED THE ALLEGED ISSUE BEGAN ON (B)(6) 2013, AT APPROXIMATELY 8PM. THE PATIENT MANAGES HIS DIABETES WITH AN UNKNOWN TYPE OF INSULIN AND IS A SELF ADJUSTER. SHE REPORTED INCREASING HER FOOD/DRINK INTAKE AS A RESULT OF THE ALLEGED ISSUE. SHE DENIED DEVELOPED ANY SYMPTOMS BUT FOR AN UNKNOWN REASON THE EMERGENCY MEDICAL SERVICES (EMS) WAS CONTACTED. IT IS NOT KNOWN WHAT THE PATIENT'S BLOOD GLUCOSE WAS WHEN THE EMS ARRIVED. THEY REPORTEDLY TREATED THE PATIENT WITH IV GLUCOSE AT APPROXIMATELY 8:10PM. HER BLOOD GLUCOSE WAS RETESTED AT APPROXIMATELY 8:30PM THAT NIGHT AND A READING OF "229 MG/DL" WAS OBSERVED. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THE METER WAS NOT BEING USED FOR THE FIRST TIME. THE BATTERY NEEDED REPLACING BUT THE PATIENT DID NOT HAVE A NEW BATTERY AVAILABLE. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT AND SUBJECT PRODUCTS ARE PENDING RETURN FOR INVESTIGATION. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT ALLEGEDLY RECEIVED MEDICAL INTERVENTION FROM A HEALTH CARE PROFESSIONAL (HCP) AFTER THE REPORTED ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
183766 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3349543

Patients

Seq Age Sex Outcome Treatment
1 40 YR Life Threatening| R