FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® COMPACT TEST DRUM

MDR report key: 3082823 · Received April 29, 2013

Report

Report Number
1823260-2013-02608
Event Type
Malfunction
Date Received
April 29, 2013
Date of Event
April 14, 2013
Report Date
April 29, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). THE CUSTOMER IS REFUSING TO RETURN THE DEVICE. DEVICE WILL NOT BE RETURNED.

Description of Event or Problem · 1

REPORTER STATED THAT CUSTOMER RECEIVED THE FOLLOWING RESULTS ON THE COMPACT PLUS SYSTEM WITHIN 1 MINUTE: 4.2 MMOL/L AND 1.8 MMOL/L. NO ACTIONS TAKEN BASED ON DEVICE RESULTS. NO ADVERSE EVENT REPORTED. THE MANUFACTURER REQUESTED RETURN OF SUSPECT PRODUCT FOR EVALUATION. THE CUSTOMER HOWEVER IS REFUSING TO RETURN THE PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
183555 ACCU-CHEK ® COMPACT TEST DRUM BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 070 YR