ACCU-CHEK SPIRIT COMBO
Report
- Report Number
- 2183996-2013-00753
- Event Type
- Malfunction
- Date Received
- April 29, 2013
- Date of Event
- April 26, 2013
- Report Date
- July 29, 2013
- Manufacturer
- ROCHE DIABETES CARE AG
- Product Code
- LZG
- PMA / PMN Number
- NA
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
CONCLUSION: THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. RESULT THE DELIVERY ACCURACY OF THE INSULIN PUMP WAS TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSTIC TEST SYSTEM AND MEETS THE SPECIFICATIONS. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT THE TECHNICAL INVESTIGATION OF THE PUMP SHOWED THAT THE CARTRIDGE VOLUME ADJUSTMENT WAS NOT CONFIRMED AFTER THE REWIND ON (B)(6) 2013. THIS LED TO A MENU TIMEOUT. THIS IS THE LAST EVENT WHEN THE PUMP WAS IN USE AND THE PUMP WAS IN STOP. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.
THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.
PATIENT'S FATHER REPORTED THE PISTON ROD ON THE INFUSION DEVICE WOULD NOT REWIND. FATHER STATED HE CHANGED THE BATTERY AND THE PISTON ROD BEGAN TO REWIND AGAIN; THE REWIND WORKS FINE. FATHER REPORTED AFTER THIS ISSUE, THE PATIENT'S BLOOD GLUCOSE LEVEL BECAME ELEVATED WITH THE HIGHEST LEVEL UP TO 320 MG/DL. FATHER STATED HE THINKS THE INFUSION DEVICE DELIVERS TOO LOW INSULIN. FATHER REPORTED HE CHANGED THE INFUSION DEVICE TO THE BACKUP INFUSION DEVICE FOR HIS DAUGHTER. FATHER STATED AFTER CHANGING THE INFUSION DEVICE THE PATIENT'S BLOOD GLUCOSE LEVEL RETURNED TO NORMAL LEVEL. PATIENT'S NORMAL BLOOD GLUCOSE LEVEL WAS NOT PROVIDED. NO OUTSIDE ASSISTANCE WAS REQUIRED. NO FURTHER INFORMATION IS AVAILABLE. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 185837 | ACCU-CHEK SPIRIT COMBO | INSULIN INFUSION PUMP | LZG | ROCHE DIABETES CARE AG | 00700006863 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |