FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT

MDR report key: 3082043 · Received April 29, 2013

Report

Report Number
2183996-2013-00751
Event Type
Malfunction
Date Received
April 29, 2013
Date of Event
April 9, 2013
Report Date
June 20, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. RESULT THE DELIVERY ACCURACY AND THE OCCLUSION LIMITS WERE TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSIS TEST AND MEET THE SPECIFICATION. ALL ALARM FUNCTIONS WERE TESTED SUCCESSFUL AND NO MALFUNCTION COULD BE OBSERVED DURING THE TECHNICAL INVESTIGATION. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. HISTORY LIST: NOTHING UNUSUAL WAS FOUND IN THE HISTORY LIST. ADAPTER: THE ADAPTER PASSED THE OPTICAL INSPECTION. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT A REPORT TO THE FDA.

Description of Event or Problem · 1

ON (B)(6) 2013 PATIENT REPORTED EXPERIENCING CONTINUED ELEVATED BLOOD GLUCOSE LEVELS. PATIENT STATED IT TOOK 75 UNITS OF INSULIN TO PRIME NEW INFUSION SET TUBING AND THE INFUSION DEVICE NEVER TAKES THAT LONG TO PRIME. PATIENT IS FRUSTRATED. PATIENT REPORTED SHE IS A BRITTLE DIABETIC. PATIENT STATED HER ELEVATED BLOOD GLUCOSE LEVEL IS 423 MG/DL; WAS NOT FEELING ANY SYMPTOMS. PATIENT'S NORMAL BLOOD GLUCOSE RANGE IS 150 MG/DL TYPICALLY. PATIENT REPORTED THERE WAS AN AIR BUBBLE IN THE INFUSION SET TUBING SO THE INSULIN WAS NOT BEING RECEIVED. PATIENT STATED SHE REMOVED THE LINE AND PUT A NEW LINE ON; NEEDS ASSISTANCE PRIMING THROUGH THE INFUSION SET TUBING. PATIENT REPORTED HAVING A RESPIRATORY INFECTION, MAYBE LIKE THE FLU BUT IS NOT TAKING ANY MEDICATION FOR IT; COULD BE ALLERGIES AND POLLEN FOR RIGHT NOW. PATIENT STATED SHE IS UNSURE ABOUT WHETHER SHE IS USING THE INFUSION DEVICE PROPERLY AT THIS TIME AND REQUESTED A TRAINER TO COME OUT. PATIENT REPORTED SHE WENT OUTSIDE TO DO YARD WORK AND WHEN SHE CAME IN SHE CHECKED HER BLOOD GLUCOSE LEVEL AND IT WAS 423 MG/DL. PATIENT STATED SHE TOOK 3.5 UNITS OF INSULIN TO CORRECT THE ELEVATED BLOOD GLUCOSE READING. PATIENT REPORTED EXPERIENCING ELEVATED BLOOD GLUCOSE LEVELS FOR A FEW DAYS; SINCE (B)(6) 2013 WITH LEVELS RANGING FROM 63 -349 MG/DL; WAS ABLE TO TAKE CORRECTION ON HER OWN. PATIENT STATED HER BASAL RATE HAS BEEN CHANGED A LOT THROUGH THE DOCTOR LATELY. ASSISTED PATIENT'S HUSBAND IN SETTING UP THE BACKUP INFUSION DEVICE. PATIENT'S HUSBAND REPORTED THERE IS A SMALL AIR BUBBLE IN THE CARTRIDGE; WAS PRIMED THROUGH SUCCESSFULLY. PATIENT WAS ABLE TO CONNECT TO THE HEAD SET AND START THE INFUSION DEVICE INTO RUN MODE. ON FOLLOW UP CALL ON (B)(6) 2013 PATIENT REPORTED THAT SINCE BEING ON THE BACKUP INFUSION DEVICE SHE HAS BEEN GETTING UP IN THE MORNING WITH LOW BLOOD GLUCOSE READINGS OF 50'S - 60'S MG/DL. PATIENT STATED SHE IS GOING TO MAKE AN ADJUSTMENT TO HER BASAL RATES. PATIENT REPORTED SHE BELIEVES THE BASAL RATE MAY NOT BE MATCHING WITH NEEDS. PATIENT STATED SHE IS NOT HAVING ANY PROBLEMS THAT SHE DOES NOT UNDERSTAND WITH THE BACKUP INFUSION DEVICE. PATIENT REPORTED SHE KNOWS THE LOW BLOOD GLUCOSE LEVELS IN THE MORNING IS BECAUSE OF MISMATCHED BASAL RATES. PATIENT STATED THAT ON THE PRIMARY INFUSION DEVICE SHE FELT THAT THE BASAL RATE WAS RUNNING AND SHE WAS RECEIVING INSULIN EVERY HOUR BUT WHEN IT CAME TO THE BOLUS, IT NEVER GOES THROUGH PROPERLY. PATIENT REPORTED SHE CHANGED THE TUBING MANY TIMES. PATIENT STATED THE INFUSION DEVICE DID NOT PROVIDE CORRECT INSULIN FOR NEEDS ON BOLUS CORRECTIONS AND THIS CAUSED HER ELEVATED BLOOD GLUCOSE READINGS. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE AND ADAPTER FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
184956 ACCU-CHEK ® SPIRIT INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG NA NA

Patients

Seq Age Sex Outcome Treatment
1 082 YR ACCUCHEK SPIRIT BACK UP PUMP| NOVALOG