FDA Adverse Event Malfunction Summary report: N

DIMENSION RXL WITH HM

MDR report key: 3081852 · Received April 29, 2013

Report

Report Number
1226181-2013-00189
Event Type
Malfunction
Date Received
April 29, 2013
Date of Event
March 27, 2013
Report Date
March 28, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ND, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE ANALYZED THE INSTRUMENT AND DETERMINED THE CAUSE OF THE DISCORDANT HEMOGLOBIN A1C (HB1C) RESULTS WAS UNKNOWN. THE FSE REPLACED THE SOURCE LAMP, REAGENT 1 SYRINGE AND SOLENOID AND CHECKED PROBE ALIGNMENTS. AFTER THIS MAINTENANCE WAS COMPLETED, THE SYSTEM CHECK PASSED AND QC RECOVERIES WERE ACCEPTABLE. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

DISCORDANT FALSELY ELEVATED HEMOGLOBIN A1C (HB1C) PATIENT RESULTS WERE OBTAINED ON A DIMENSION RXL WITH HM INSTRUMENT. THE RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAME SAMPLES WERE REPEATED ON THE SAME INSTRUMENT AND THE CORRECTED RESULTS WERE REPORTED. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT HIGH HEMOGLOBIN A1C (HB1C) PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
183428 DIMENSION RXL WITH HM IMMUNOASSAY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION RXL WITH HM

Patients

Seq Age Sex Outcome Treatment
1