FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3081805 · Received April 29, 2013

Report

Report Number
3004209178-2013-92774
Event Type
Malfunction
Date Received
April 29, 2013
Date of Event
January 28, 2013
Report Date
January 28, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH NO BUTTON RESPONSE DUE TO UNLOCKED KEYPAD CONNECTOR. NO FROZEN PUMP SCREEN NOTED. UNABLE TO VERIFY FOR TIME ANOMALY OR ALARM DUE TO NO BUTTON RESPONSE. THE INSULIN PUMP HAD A MISSING END CAP STICKER.

Description of Event or Problem · 1

IT IS REPORTED THAT INSULIN PUMP HAD A FROZEN DISPLAY. THERE WAS NO RESPONSE FROM THE BUTTONS. CUSTOMER'S BLOOD GLUCOSE READING WAS 101 MG/DL. THE SCREEN IS NOT TOTALLY BLANK. NO ALARMS DURING OR AFTER THE TIME THE BUTTONS WERE NOT RESPONDING. CUSTOMER STATES THE INSULIN PUMP WAS FROZEN WITH NO ADVANCEMENT OF TIME. ADVISED CUSTOMER THE INSULIN PUMP WILL BE REPLACED. NOTHING FUTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
184023 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754CAS

Patients

Seq Age Sex Outcome Treatment
1