FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 1500

MDR report key: 3081724 · Received April 29, 2013

Report

Report Number
1226181-2013-00188
Event Type
Malfunction
Date Received
April 29, 2013
Date of Event
March 28, 2013
Report Date
March 28, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
LEH
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SUPPORT CENTER (TSC). AFTER THE TSC EVALUATED THE DATA, IT WAS DETERMINED THE CAUSE FOR THE DISCORDANT VANCOMYCIN RESULT WAS USER ERROR; INADEQUATE SAMPLE HANDLING. THE TSC REQUESTED THE CUSTOMER REPEAT THE SAMPLE AND PERFORM QC. THE TSC DETERMINED THAT THE INSTRUMENT PERFORMED WITHIN SPECIFICATION AND THERE WAS NO INSTRUMENT MALFUNCTION DURING THE TIME OF THE EVENT. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

A DISCORDANT RESULT FOR VANCOMYCIN WAS OBTAINED ON A DIMENSION VISTA 1500 INSTRUMENT. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN, WHO QUESTIONED THE LOW RESULT. THE CUSTOMER RERAN THE SAME SAMPLE ON THE SAME INSTRUMENT AND THE CORRECTED RESULT WAS REPORTED TO THE PHYSICIAN. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT VANCOMYCIN RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
184497 DIMENSION VISTA 1500 IMMUNOASSAY ANALYZER LEH SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1