FDA Adverse Event Malfunction Summary report: N

ZOOM

MDR report key: 3081345 · Received April 26, 2013

Report

Report Number
2124215-2013-04452
Event Type
Malfunction
Date Received
April 26, 2013
Date of Event
February 13, 2013
Report Date
March 4, 2013
Manufacturer
EXTERNAL MANUFACTURER
Product Code
KRG
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

UPON RECEIPT AT OUR POST MARKET QUALITY ASSURANCE LABORATORY, A THOROUGH EVALUATION OF THE PROGRAMMER WAS PERFORMED. LIQUID CRYSTAL DISPLAY (LCD) WAS NOT BACKLIT AND THE INVERTER WAS OVERHEATED AND MELTED. THE PROGRAMMER PASSED ALL INCOMING FUNCTIONAL TESTS WITH A FUNCTIONAL INVERTER.

Description of Event or Problem · 1

BOSTON SCIENTIFIC RECEIVED INFORMATION THAT THIS PROGRAMMER'S SCREEN WAS GOING DARK EVEN IF IT WAS BEING REBOOTED. THE FIELD REPRESENTATIVE COULD STILL PUSH THE BUTTONS BUT CANNOT SEE WHAT WAS BEING DONE ON THE SCREEN. THIS PROGRAMMER IS OUT OF SERVICE AND WILL BE RETURNED FOR ANALYSIS. NO ADVERSE PATIENT EFFECTS WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
180769 ZOOM KRG EXTERNAL MANUFACTURER 3120

Patients

Seq Age Sex Outcome Treatment
1