FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK LINKASSIST

MDR report key: 3080916 · Received April 26, 2013

Report

Report Number
2183996-2013-00749
Event Type
Malfunction
Date Received
April 26, 2013
Date of Event
April 10, 2013
Report Date
August 1, 2025
Manufacturer
ROCHE DIABETES CARE AG
Product Code
FPA
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Health Professional
N

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION THE LINKASSIST (SERIAL NO. (B)(4)) MEETS THE SPECIFICATIONS. RESULT THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. THE DEVICE WERE OPTICALLY AND TECHNICALLY CONTROLLED AND PASSED ALL THE TESTS. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

PATIENT REPORTED THE INSERTION ASSIST DEVICE TRIGGERS WITH DELAY. PATIENT STATED THE DEVICE TRIGGERED FIRST WHEN SHE REMOVED IT FROM THE SKIN; HAS NOT HURT HERSELF OR OTHERS DUE TO THIS ISSUE. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INSERTION ASSIST DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
181264 ACCU-CHEK LINKASSIST INFUSION SET INSERTION ASSIST DEVICE FPA ROCHE DIABETES CARE AG 00700006958 ASKU

Patients

Seq Age Sex Outcome Treatment
1 31 YR Female