FDA Adverse Event Malfunction Summary report: N

RELION CONFIRM BLOOD GLUCOSE SYSTEM

MDR report key: 3080864 · Received April 26, 2013

Report

Report Number
1832816-2013-00032
Event Type
Malfunction
Date Received
April 26, 2013
Date of Event
April 3, 2013
Report Date
April 3, 2013
Manufacturer
ARKRAY, INC.
Product Code
NBW
PMA / PMN Number
K073416
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE HISTORY RECORDS WERE REVIEWED AND NO ANOMALIES WERE DETECTED. ACTUAL PRODUCT WAS NOT RETURNED FOR TESTING. RETENTION SAMPLES OF THE SAME LOT OF TEST STRIPS INVOLVED IN THE INCIDENT WERE TESTED AND PERFORMED TO SPECIFICATION. CUSTOMER DID NOT RETURN PRODUCT.

Description of Event or Problem · 1

CALLER INDICATED THE RELION CONFIRM WAS GIVING VARIABLE READINGS. GOT A READING OF 44 DIDN'T FEEL THAT WAS ACCURATE BECAUSE SHE DIDN'T HAVE SYMPTOMS OF LOW BLOOD SUGAR. SHE IMMEDIATELY RETESTED AND GOT A READING OF 280. SHE RETESTED AGAIN ABOUT A MINUTE LATER AND GOT A READING OF 256. SHE THEN TESTED ON ANOTHER METER SYSTEM ABOUT 5 MINUTES LATER AND GOT A READING OF 241. CONTROLS NOT USED. REPLACING PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
183055 RELION CONFIRM BLOOD GLUCOSE SYSTEM BLOOD GLUCOSE TEST SYSTEM NBW ARKRAY, INC. 712003 H125A21

Patients

Seq Age Sex Outcome Treatment
1 26 YR