FDA Adverse Event Malfunction Summary report: N

COBAS 6000 E601 MODULE

MDR report key: 3073338 · Received April 23, 2013

Report

Report Number
1823260-2013-02481
Event Type
Malfunction
Date Received
April 23, 2013
Date of Event
April 10, 2013
Report Date
May 7, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A SPECIFIC ROOT CAUSE. IT WAS NOTED THE CUSTOMER WAS USING A TOO SHORT CENTRIFUGATION TIME WHICH COULD CAUSE RESIDUAL CLOTS IN THE SAMPLE AND LEAD TO ERRONEOUS PIPETTING.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A QUESTIONABLE CORTISOL RESULT FOR ONE PATIENT SAMPLE. THE INITIAL RESULT FROM AN ALIQUOT TUBE WAS 0.064 UG/DL WITH A DATA FLAG AND WAS REPORTED OUTSIDE THE LABORATORY AS <0.3 UG/DL. ON (B)(6) 2013, THE CUSTOMER NOTICED THIS RESULT AS THE RESULT FOR A NEW SAMPLE FROM THE PATIENT WAS 200 UG/DL. THE CUSTOMER PULLED THE SAMPLE FROM (B)(6) 2013 AND THE FIRST TESTING GAVE A DATA ALARM WITH NO RESULT. THE REPEAT RESULTS WERE 63.4 UG/DL WITH A DATA FLAG AND 68.83 UG/DL. THE REPORT WAS CORRECTED TO 68.8 UG/DL AND CALLED TO THE NURSING STATION. THE PATIENT HAD NOT BEEN TREATED ON THE <0.3 UG/DL RESULT. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE CORTISOL REAGENT LOT NUMBER WAS 16826702 WITH AN EXPIRATION DATE OF 09/30/2013. THE FIELD SERVICE REPRESENTATIVE WAS UNABLE TO DUPLICATE PROBLEM AND TOOK NO CORRECTIVE ACTIONS. HE RAN PERFORMANCE TESTING WITH RESULTS WITHIN STANDARDS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
173460 COBAS 6000 E601 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1