FDA Adverse Event Injury Summary report: N

OT VERIO IQ METER

MDR report key: 3072749 · Received April 23, 2013

Report

Report Number
3008382007-2013-08720
Event Type
Injury
Date Received
April 23, 2013
Report Date
April 2, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Removal / Correction Number
2013-IE-017
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HER ONETOUCH VERIO IQ METER WAS READING INACCURATELY HIGH COMPARED TO HER FEELING/ NORMAL RESULT(S). THE FOLLOWING COMPLAINT WAS CLASSIFIED BASED ON INFORMATION OBTAINED FROM THE CUSTOMER SERVICE REPRESENTATIVE (CSR). THE PATIENT ALLEGED THAT THE ISSUE BEGAN IN THE MORNING ON (B)(6) 2013. AT UNSPECIFIED DATES/TIMES, THE PATIENT REPORTEDLY OBTAINED (WITH THE SUBJECT METER) BLOOD GLUCOSE READINGS OF "109, 113, 115, 126, 135, 138 143, 130, 174, 141, 151, 152, 169, 183, 228, 138, 156, 221, 242, 238, 208, 202, 224. 215, 170, 181, 133, 195, 177, 183, 200, 156,149, 140, 169, AND 159MG/DL." THE PATIENT DENIED TESTING HER BLOOD GLUCOSE WITH ANOTHER DEVICE. THE PATIENT MANAGES HER DIABETES WITH INSULIN (NO ADJUSTMENTS). ACCORDING TO THE CSR'S DOCUMENTATION FOR THE PAST THREE WEEKS (PRIOR TO GOING TO BED), THE PATIENT REPORTEDLY WOULD ADMINISTER AN ADDITIONAL 4 UNITS OF NOVOLOG WHEN HER BLOOD GLUCOSE READING EXCEEDED OVER 200MG/DL AND SUBSEQUENTLY, AT AN UNCLEAR TIME LATER THE PATIENT DEVELOPED A SYMPTOM OF SHAKING. THE PATIENT REPORTEDLY CONSUMED FOOD AND/OR DRINK AS SELF-TREATMENT (IN MID-(B)(6) AT 3AM). AT THE TIME OF TROUBLESHOOTING, THE CSR VERIFIED THAT THE SUBJECT METER WAS SET TO THE CORRECT UNIT OF MEASUREMENT AND NOTED THAT THE PATIENT PERFORMED A QUALITY CONTROL TEST THAT PASSED. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY SUFFERED A SYMPTOM SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED PRODUCT ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
173431 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3241895

Patients

Seq Age Sex Outcome Treatment
1 78 YR Life Threatening| R