FDA Adverse Event Malfunction Summary report: N

UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM

MDR report key: 3071931 · Received April 22, 2013

Report

Report Number
1061932-2013-00628
Event Type
Malfunction
Date Received
April 22, 2013
Date of Event
March 27, 2013
Report Date
March 27, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K081930
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

REVIEW OF THE ANALYZER'S RECORDS, SHOWS THE DXH800 GENERATED ERROR MESSAGES AT THE TIME OF THIS EVENT. THE FSE CLEANED THE DISTRIBUTION VALVE (DV) AND REPLACED THE TUBING ON BOTTOM OF THE FLOW CELL TO RESOLVE THE LEAK. THE FSE CYCLED THE DV WITH NO ERRORS. THE FSE VERIFIED LATRON, AND RAN QUALITY CONTROL (QC); ALL RESULTS WERE WITHIN RANGE. THE FSE INDICATED THAT ALL DAILY CHECKS PASSED. FAILURE MODE WAS DISCONNECTED TUBING FROM BOTTOM OF THE FLOW CELL. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER INITIALLY REPORTED TO BECKMAN COULTER THAT THE DISTRIBUTION VALVE (DV) ON THE UNICEL DXH 800 COULTER INSTRUMENT WAS NOT HOMING AND THE LATRON CONTROL WAS VOTING OUT AND HEARD A GRINDING SOUND INSIDE THE ANALYZER. WHILE TROUBLESHOOTING THE DV CYCLE ISSUES ON THE CUSTOMER'S DXH 800 INSTRUMENT, THE FIELD SERVICE ENGINEER (FSE) FOUND TUBING THAT HAD POPPED OFF THE BOTTOM PORT OF THE FLOW CELL AND AT LEAST 200 CC OF DILUENT, LIKELY CONTAMINATED WITH BLOOD AND CONTROL MATERIAL, LEAKED FROM THE INSTRUMENT INTO THE PULL OUT WORK SHELF OF THE ANALYZER'S FLOOR STAND. THE LEAK WAS CONTAINED WITHIN THE FLOOR STAND AND THE CUSTOMER WAS UNAWARE OF THE SPILL. THE LEAK WAS NOT RELATED TO THE DV ISSUE. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. THERE WAS NO IMPACT TO PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
172319 UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER DXH 800 N/A

Patients

Seq Age Sex Outcome Treatment
1