FDA Adverse Event Malfunction Summary report: N

RESTORE SENSOR

MDR report key: 3071445 · Received April 22, 2013

Report

Report Number
3004209178-2013-06683
Event Type
Malfunction
Date Received
April 22, 2013
Report Date
April 6, 2013
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

CONCOMITANT PRODUCTS: PRODUCT ID 37744, SERIAL# (B)(4), PRODUCT TYPE PROGRAMMER, PATIENT; PRODUCT ID 37754, SERIAL# (B)(4), PRODUCT TYPE RECHARGER; PRODUCT ID 3708140, SERIAL# (B)(4), IMPLANTED: (B)(6) 2012, PRODUCT TYPE EXTENSION; PRODUCT ID 3708140, SERIAL# (B)(4), IMPLANTED: (B)(6) 2012, PRODUCT TYPE EXTENSION; PRODUCT ID 39286-30, SERIAL# (B)(4), IMPLANTED: (B)(6) 2012, PRODUCT TYPE LEAD. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT COULD NOT TURN THE STIMULATOR ON. THE PATIENT DIDN¿T KNOW WHY IT THEIR INS WOULDN¿T CHARGE.

Description of Event or Problem · 1

FOLLOW UP INFORMATION REPORTED THAT THE MANUFACTURER¿S REPRESENTATIVE MET WITH THE PATIENT FOR REPROGRAMMING WHERE THE SETTINGS ON IMPLANTABLE NEUROSTIMULATOR (INS) WERE ADJUSTED AND BETTER COVERAGE ACHIEVED AFTER RE-ORIENTING THE SENSOR FEATURE. THE PATIENT ALSO MET WITH THEIR NURSE PRACTITIONER FOR MEDICAL MANAGEMENT. IF ADDITIONAL INFORMATION IS RECEIVED, A FOLLOW UP REPORT WILL BE SENT.

Description of Event or Problem · 1

FOLLOW UP INFORMATION REPORTED THAT THE PATIENT RECEIVED ASSISTANCE THEIR DOCTOR AND THE MANUFACTURER¿S REPRESENTATIVE AND THE ISSUE WAS RESOLVED. SPECIFICALLY, THE SETTINGS (AND ¿SENSATIONS¿) ON THE PATIENT¿S IMPLANTABLE NEUROSTIMULATOR (INS) WERE ADJUSTED (DATE UNKNOWN) AND THAT THEY HAVE HAD NO FURTHER PROBLEMS SINCE. THE PATIENT NOTED ¿SO FAR EVERYTHING IS RUNNING FINE¿. IF ADDITIONAL INFORMATION IS RECEIVED, A FOLLOW UP REPORT WILL BE SENT.

Description of Event or Problem · 1

IT WAS REPORTED THE PATIENT HAD A POWER-ON RESET (POR) CONDITION ON THEIR DEVICE. IT WAS ALSO STATED THE PATIENT TOUCHED THE NAVIGATOR BUTTON AND RE-SYNCED THEIR DEVICE. THE PATIENT WAS THEN ABLE TO CHARGE AND IT WAS REPORTED THE ISSUE WAS SOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
172587 RESTORE SENSOR STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37714

Patients

Seq Age Sex Outcome Treatment
1 00043 YR