FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 3071357 · Received April 22, 2013

Report

Report Number
1823260-2013-02462
Event Type
Malfunction
Date Received
April 22, 2013
Date of Event
April 9, 2013
Report Date
May 14, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A SPECIFIC ROOT CAUSE AS THE AFFECTED POWER BOX WAS DISCARDED AND IS NOT AVAILABLE FOR INVESTIGATION PURPOSES. BASED UPON THE INFORMATION PROVIDED FOR INVESTIGATION, IT IS ASSUMED INSUFFICIENT COOLING OR AN UNEXPECTED FAILURE OF AN ELECTRONIC COMPONENT WAS THE CAUSE OF THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER STATED THEY SMELLED A "BAD SMELL" COMING FROM THE BACK OF THE ANALYZER. THE CUSTOMER THEN SAW BLACK SMOKE COMING OUT OF THE LEFT SIDE OF THE REAR OF THE ANALYZER. THE ANALYZER WAS TURNED OFF AND EVERYONE LEFT THE ROOM. THERE WERE NO ONE WAS HURT OR INJURED DUE TO THE SMOKE. THE CUSTOMER STATED THERE WAS AN INSTRUMENT ALARM, BUT DID NOT CHECK THE ALARM AS SHE COULD SEE THE SMOKE AT THAT POINT AND JUST TURNED OFF THE ANALYZER. THE FIELD SERVICE REPRESENTATIVE FOUND THAT THERE WAS A BAD POWER SUPPLY. HE REPLACED THE POWER SUPPLY. THE CUSTOMER PERFORMED QC, WHICH PASSED PER THE CUSTOMER'S SPECIFICATIONS. THE OLD POWER SUPPLY IS NO LONGER AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
171181 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1