FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3070697 · Received April 22, 2013

Report

Report Number
1644487-2013-01104
Event Type
Malfunction
Date Received
April 22, 2013
Date of Event
March 28, 2013
Report Date
March 28, 2013
Manufacturer
CYBERONICS INC
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Additional Manufacturer Narrative · 1

DEVICE FAILURE IS SUSPECTED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

REPORTER INDICATED A VNS (B)(4) COMPUTER HAD A LOOSE SERIAL CABLE CONNECTION AND WAS CAUSING INTERMITTENT COMMUNICATION ISSUES. THE ISSUE APPEARS TO BE WITH THE HOUSING IN THE COMPUTER (PORT), AND IN ORDER TO MAKE THE CONNECTION, ONE HAS TO "PUSH" THE SERIAL CABLE IN. ATTEMPTS FOR RETURN OF THE COMPUTER FOR PRODUCT ANALYSIS ARE IN PROGRESS.

Description of Event or Problem · 1

THE VNS COMPUTER AND FLASHCARD WERE RETURNED FOR ANALYSIS ON (B)(6) 2013. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE HANDHELD COMPUTER WAS UNABLE TO ESTABLISH COMMUNICATION WITH A KNOWN GOOD WAND AND GENERATOR. THE CAUSE FOR THE ANOMALY IS ASSOCIATED WITH 2 BROKEN WIRE CONNECTIONS IN THE SERIAL CABLE. ONCE THE WIRES WERE SOLDERED ONTO THE SERIAL CABLE PCB, NO FURTHER ANOMALIES WERE IDENTIFIED. THE BROKEN WIRES ARE LIKELY DUE TO MECHANICAL STRESS AND WEAR. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
172165 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS INC MODEL 250 840143

Patients

Seq Age Sex Outcome Treatment
1