FDA Adverse Event Malfunction Summary report: N

PLANMECA INTRA X-RAY

MDR report key: 3070464 · Received April 16, 2013

Report

Report Number
MW5029853
Event Type
Malfunction
Date Received
April 16, 2013
Date of Event
April 16, 2013
Report Date
April 16, 2013
Manufacturer
PLANMECA USA
Product Code
EHD
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
WA, US
Reporter Occupation
DENTIST

Narratives

Description of Event or Problem · 1

PLANMECA INTRA X-RAY MFR DEFECT: SCISSOR ARM RETENTION PIN SHEARED OFF AT SUPPORT AXLE WHILE BEING EXTENDED HORIZONTALLY UNDER NORMAL USE. HAD MECHANICAL PIN FAILED DURING USE, THE FULL WEIGHT OF THE X-RAY TUBE HEAD WOULD HAVE SWUNG INTO THE FACE OF A PT WITH SERIOUS POTENTIAL FOR TRAUMATICALLY REMOVING TEETH ALONG SWING PATH WITH DIGITAL SENSOR, XCP AND BITE-TAB INSIDE PT'S MOUTH CAUSING ADD'L INTRA ORAL DAMAGE. MFR MAINTAINS THEY WILL NOT STAND BEHIND DEFECTIVE MECHANICAL PART OUTSIDE OF THEIR TWO YEAR WARRANTY FROM DATE OF MANUFACTURE. TECHNICIAN ADVISED PIN FAILURE OF SCISSOR ARM IS NOT UNCOMMON, THAT REPLACEMENT OF THE ENTIRE ARM IS RECOMMENDED OVER REPLACING THE DEFECTIVE PIN ALONE; SCISSOR ARM REPLACEMENT PART IS (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
163866 PLANMECA INTRA X-RAY PLANMECA INTRA X-RAY EHD PLANMECA USA INTRA

Patients

Seq Age Sex Outcome Treatment
1