FDA Adverse Event Other Summary report: N

XVI

MDR report key: 3070208 · Received April 16, 2013

Report

Report Number
9617016-2013-00004
Event Type
Other
Date Received
April 16, 2013
Date of Event
March 19, 2013
Report Date
July 10, 2013
Manufacturer
ELEKTA LTD.
Product Code
IYE
PMA / PMN Number
K100115
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION INTO THIS INCIDENT IS ON-GOING AT THIS TIME. ONCE THE INVESTIGATION IS COMPLETE, ELEKTA WILL FORWARD ADDITIONAL INFORMATION TO THE FDA.

Additional Manufacturer Narrative · 1

THE ROOT CAUSE FOR THE LOSS OF THE IMAGES WAS NOT FULLY TRACED, THERE WERE SOME WINDOWS EVENT LOGS THAT DID SHOW NETWORK ISSUES BEING EXPERIENCED BY THE SYSTEM; NONE OF THESE EVENTS COINCIDED WITH THE TIMING OF THE EVENT IN QUESTION. THE FINAL RISK ASSESSMENT ASSESSED THE RISK AS BEING COMPARABLE WITH OTHER RISKS THAT ARE ALREADY ACCEPTED DUE IN THE MAIN TO EFFECT ON IMAGE QUALITY ON REGISTRATION AND THAT THE LIKELIHOOD IN THIS RESULTING IN AN INCIDENT WAS LOW.

Description of Event or Problem · 1

CUSTOMER REPORTED WHEN SENDING A REFERENCE CT AND CONTOURS AND TREATMENT PLAN FROM (B)(6), NOT ALL OF THE CT SLICES WERE IMPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
163814 XVI DIGITAL IMAGER, RADIATION THERAPY IYE ELEKTA LTD.

Patients

Seq Age Sex Outcome Treatment
1