FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 3070059 · Received April 22, 2013

Report

Report Number
1826988-2013-00167
Event Type
Malfunction
Date Received
April 22, 2013
Date of Event
March 1, 2013
Report Date
March 25, 2013
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER USED THE LOW AND HIGH CONTROL SOLUTIONS AND RECEIVED LOW OUT OF RANGE READINGS OF 18 AND 48 MG/DL, RESPECTIVELY, ON HER CONTOUR METER. WHILE CHECKING THE MEMORY OF THE METER IT WAS DISCOVERED THAT THE READINGS WERE NOT AUTOMATICALLY MARKED AS CONTROL TESTS, WHICH WILL BE DISPLAYED AS A BLOOD RESULTS WHEN ACCESSING THE METER'S MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE CONTROL SOLUTION HAD ALREADY BEEN DISCARDED SO PRODUCT INFORMATION WAS NOT PROVIDED. PRODUCT WILL NOT BE RETURNED FOR EVALUATION. NEW METER, STRIPS AND CONTROL WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
172596 CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC 7151H

Patients

Seq Age Sex Outcome Treatment
1