FDA Adverse Event
Malfunction
Summary report: N
CONTOUR
MDR report key: 3070059
·
Received April 22, 2013
Report
- Report Number
- 1826988-2013-00167
- Event Type
- Malfunction
- Date Received
- April 22, 2013
- Date of Event
- March 1, 2013
- Report Date
- March 25, 2013
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- NBW
- PMA / PMN Number
- K062058
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WV, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER USED THE LOW AND HIGH CONTROL SOLUTIONS AND RECEIVED LOW OUT OF RANGE READINGS OF 18 AND 48 MG/DL, RESPECTIVELY, ON HER CONTOUR METER. WHILE CHECKING THE MEMORY OF THE METER IT WAS DISCOVERED THAT THE READINGS WERE NOT AUTOMATICALLY MARKED AS CONTROL TESTS, WHICH WILL BE DISPLAYED AS A BLOOD RESULTS WHEN ACCESSING THE METER'S MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE CONTROL SOLUTION HAD ALREADY BEEN DISCARDED SO PRODUCT INFORMATION WAS NOT PROVIDED. PRODUCT WILL NOT BE RETURNED FOR EVALUATION. NEW METER, STRIPS AND CONTROL WERE SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 172596 | CONTOUR | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE LLC | 7151H |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |