FDA Adverse Event Malfunction Summary report: N

DIMENSION(R) CLINICAL CHEMISTRY SYSTEM

MDR report key: 3067025 · Received April 18, 2013

Report

Report Number
2517506-2013-00117
Event Type
Malfunction
Date Received
April 18, 2013
Date of Event
July 24, 2012
Report Date
April 3, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW
Product Code
LCP
PMA / PMN Number
K102510
Removal / Correction Number
2517506-04-16-2013-004-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

SIEMENS HEALTHCARE DIAGNOSTICS INC. HAS CONFIRMED CUSTOMER COMPLAINTS OF A HIGHER FREQUENCY OF ABOVE ASSAY RANGE FLAGS WITH SEVERAL LISTED DIMENSION HB1C FLEX REAGENT CARTRIDGE LOTS. INVESTIGATION HAS SHOWN THAT THE HIGHER FREQUENCY OF FLAGS IS RELATED TO HIGHER RECOVERIES OF SAMPLE HEMOGLOBIN (HB) VALUES (HB > 25 G/DL OR >15 MMOL/L) WITH IMPACTED LOTS. THE HB VALUE IS USED TO CALCULATE THE FINAL HBA1C RATIO (% HBA1C -MMOL/MOL) RESULTS. RESULTS ARE SUPPRESSED (NOT REPORTED) WITH THE ABOVE ASSAY RANGE FLAG. AN URGENT MEDICAL DEVICE RECALL FOR THE HB1C FLEX REAGENT CARTRIDGE (DF105A) WAS ISSUED IN APRIL 2013 TO IMPACTED CUSTOMERS. THE COMMUNICATION (B)(4) INSTRUCTED CUSTOMERS TO IMMEDIATELY DISCARD ANY REMAINING INVENTORY OF THE AFFECTED LOTS OF DIMENSION HB1C (DF105A). SIEMENS PROVIDED A LOT NUMBER FOR LOTS BEYOND WHICH THE ISSUE WAS CORRECTED. USER FAILURE TO FOLLOW INSTRUCTIONS CONTRIBUTED TO THE PROBLEM. THE USER REPORTED A GREATER THAN VALUE OF >16% RATHER THAN RERUNNING THE SAMPLE AFTER A DILUTION. THE HB1C FLEX REAGENT CARTRIDGE INSTRUCTIONS FOR USE STATES: SAMPLES WITH RESULTS IN EXCESS OF 25 G/DL (15.5 MMOL/L) TOTAL HEMOGLOBIN OR 2.6 G/DL (1.6 MMOL/L) HBA1C ARE REPORTED AS ABOVE ASSAY RANGE AND SHOULD BE REPEATED ON DILUTION.

Description of Event or Problem · 1

A FALSELY ELEVATED HB1C RESULT WAS ERRONEOUSLY REPORTED ON TWO PATIENT SAMPLES. THE RESULT WAS REPORTED TO THE PHYSICIAN WHO QUESTIONED THE RESULT. THE SAMPLE WAS RE-RUN AND A LOWER RESULT WAS OBTAINED. THE ACCOUNT ADDITIONALLY COMPLAINED OF A HIGH FREQUENCY OF ABOVE ASSAY RANGE FLAGS FOR THE HB1C METHOD. IT IS UNKNOWN IF PATIENT TREATMENT WAS ALTERED OR PRESCRIBED ON THE BASIS OF THE ERRONEOUSLY REPORTED RESULTS. THERE WAS NO REPORT OF ADVERSE HEALTH CONSEQUENCES AS A RESULT OF THE FALSELY ELEVATED HB1C RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
168740 DIMENSION(R) CLINICAL CHEMISTRY SYSTEM HEMOGLOBIN A1C KIT LCP SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW GA3099

Patients

Seq Age Sex Outcome Treatment
1