FDA Adverse Event
Malfunction
Summary report: N
HEARTSTART XL
MDR report key: 3063446
·
Received March 28, 2013
Report
- Report Number
- 1218950-2013-01144
- Event Type
- Malfunction
- Date Received
- March 28, 2013
- Report Date
- October 8, 2012
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
(B)(4): THE CUSTOMER INITIALLY REPORTED: "CAN'T BE DONE CONTINUOUSLY". THE SYMPTOM WAS CLARIFIED TO BE A FAILURE TO POWER UP. NO SERIAL NUMBER WAS PROVIDED. THE CUSTOMER DID THE EVAL OF THE DEVICE. PHILIP PROVIDED THE CUSTOMER WITH AN EVAL/REPAIR QUOTE. THE CUSTOMER DECLINED REPAIR DUE TO THE COST OF THE QUOTE. WE ARE UNABLE TO DETERMINE THE CAUSE OF THE REPORTED SYMPTOM AS THE CUSTOMER DECLINED TO REPAIR.
Description of Event or Problem · 1
THE CUSTOMER INITIALLY REPORTED: "CAN'T BE DONE CONTINUOUSLY".
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 127271 | HEARTSTART XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |