FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 3063446 · Received March 28, 2013

Report

Report Number
1218950-2013-01144
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
October 8, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER INITIALLY REPORTED: "CAN'T BE DONE CONTINUOUSLY". THE SYMPTOM WAS CLARIFIED TO BE A FAILURE TO POWER UP. NO SERIAL NUMBER WAS PROVIDED. THE CUSTOMER DID THE EVAL OF THE DEVICE. PHILIP PROVIDED THE CUSTOMER WITH AN EVAL/REPAIR QUOTE. THE CUSTOMER DECLINED REPAIR DUE TO THE COST OF THE QUOTE. WE ARE UNABLE TO DETERMINE THE CAUSE OF THE REPORTED SYMPTOM AS THE CUSTOMER DECLINED TO REPAIR.

Description of Event or Problem · 1

THE CUSTOMER INITIALLY REPORTED: "CAN'T BE DONE CONTINUOUSLY".

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
127271 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1