FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 3063445 · Received March 28, 2013

Report

Report Number
1218950-2013-01143
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
July 18, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED "DOWN". THE SYMPTOM WAS LATER CLARIFIED TO BE THAT THE DEVICE WOULD NOT POWER ON NORMALLY. THE DEVICE WAS EVALUATED LOCALLY BY PHILIPS AND THE REPORTED SYMPTOMS WAS CONFIRMED. MULTIPLE PARTS WERE REPLACED TO RESOLVE THE REPORTED SYMPTOM. AFTER PASSING ALL REQUIRED TESTING THE DEVICE WAS RETURNED INTO USE. WE ARE UNABLE TO DETERMINE THE CAUSE OF THE REPORTED SYMPTOM AS MULTIPLE PARTS WERE REPLACED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED "DOWN". THE SYMPTOM WAS LATER CLARIFIED TO BE THAT THE DEVICE WOULD NOT POWER ON NORMALLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
127315 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1