FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 3063441 · Received March 28, 2013

Report

Report Number
1218950-2013-01110
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
August 28, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SF
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER INITIALLY REPORTED A KEYSCAN PCA REPLACEMENT WITHOUT SPECIFIC INFO TO CONFIRM A DEVICE MALFUNCTION OR SAFETY ISSUE. INFO MADE AVAILABLE AT A LATER DATE IDENTIFIED THE ISSUE TO BE THE DEVICE HAD A BLANK DISPLAY UPON POWERING UP DURING OP CHECK. THERE WAS NO PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED BY AN AUTHORIZED PHILIPS REPRESENTATIVE. THE ISSUE WAS DUPLICATED AND ISOLATED TO A FAULTY KEYSCAN PCA. THE KEYSCAN PCA WAS REPLACED TO RESOLVE THE SYMPTOM. THE DEVICE PASSED ALL TESTING AND WAS RETURNED TO SERVICE. PHILIPS IS CONSIDERING THIS A MALFUNCTION OF THE KEYSCAN PCA. REPLACEMENT OF THE KEYSCAN PCA RESOLVED THE SYMPTOM. NO FORMAL RESPONSE WAS REQUESTED AND NONE IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER INITIALLY REPORTED A KEYSCAN PCA REPLACEMENT WITHOUT SPECIFIC INFO TO CONFIRM A DEVICE MALFUNCTION OR SAFETY ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
129205 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1