HEARTSTART XL
Report
- Report Number
- 1218950-2013-01110
- Event Type
- Malfunction
- Date Received
- March 28, 2013
- Report Date
- August 28, 2012
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SF
- Reporter Occupation
- UNKNOWN
Narratives
(B)(4): THE CUSTOMER INITIALLY REPORTED A KEYSCAN PCA REPLACEMENT WITHOUT SPECIFIC INFO TO CONFIRM A DEVICE MALFUNCTION OR SAFETY ISSUE. INFO MADE AVAILABLE AT A LATER DATE IDENTIFIED THE ISSUE TO BE THE DEVICE HAD A BLANK DISPLAY UPON POWERING UP DURING OP CHECK. THERE WAS NO PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED BY AN AUTHORIZED PHILIPS REPRESENTATIVE. THE ISSUE WAS DUPLICATED AND ISOLATED TO A FAULTY KEYSCAN PCA. THE KEYSCAN PCA WAS REPLACED TO RESOLVE THE SYMPTOM. THE DEVICE PASSED ALL TESTING AND WAS RETURNED TO SERVICE. PHILIPS IS CONSIDERING THIS A MALFUNCTION OF THE KEYSCAN PCA. REPLACEMENT OF THE KEYSCAN PCA RESOLVED THE SYMPTOM. NO FORMAL RESPONSE WAS REQUESTED AND NONE IS WARRANTED.
THE CUSTOMER INITIALLY REPORTED A KEYSCAN PCA REPLACEMENT WITHOUT SPECIFIC INFO TO CONFIRM A DEVICE MALFUNCTION OR SAFETY ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 129205 | HEARTSTART XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |