FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 3063438 · Received March 28, 2013

Report

Report Number
1218950-2013-01109
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
June 22, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED A DEFECT IN THE ROTATING KEY. IT WAS LATER CLARIFIED THE DEVICE FAILED TO POWER UP. THE DEVICE WAS EVALUATED BY A PHILIPS REP. THE REPORTED SYMPTOM WAS CONFIRMED. THE ISSUE WAS ISOLATED TO THE ENERGY SELECT SWITCH. THE ENERGY SELECT SWITCH WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE PASSED ALL REQUIRED TESTING AND REMAINS AT THE CUSTOMER SITE FOR USE. THE INVESTIGATED FAILURES OF THE ENERGY SELECT SWITCHES RESULTED IN (B)(4) FOR THE MRX. THE FAILURE MODES INCLUDE A SPONTANEOUS TURN-ON AND A FAILURE TO POWER UP. THE DEVICES AFFECTED BY THIS FCO ARE LISTED BY SERIAL NUMBER. THIS DEVICE IS WITHIN THE FCO SERIAL NUMBER RANGE. THIS WAS MALFUNCTION OF THE ENERGY SELECT SWITCH. REPLACEMENT OF THE ENERGY SELECT SWITCH RESOLVED THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A DEFECT IN THE ROTATING KEY. IT WAS LATER CLARIFIED THE DEVICE FAILED TO POWER UP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
129204 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1