FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 3063435 · Received March 28, 2013

Report

Report Number
1218950-2013-01136
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
November 1, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED AN UNSPECIFIED ECG FAILURE. THE ISSUE WAS CLARIFIED TO BE AN ERROR 20004 WHICH INDICATES A PADS ECG FAILURE. THERE WAS NO PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED BY BOTH THE CUSTOMER AND A PHILIPS FSE. AN ERROR 20004 WAS NOTED IN THE DEVICE LOG. THE CONTROL PCA AND RIBBON CABLE WERE REPLACED TO RESOLVE THE ISSUE. THE DEVICE THEN PASSED ALL REQUIRED TESTING. WE ARE UNABLE TO DETERMINE THE CAUSE OF THE ISSUE AS THE REPORTED SYMPTOM COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED AN UNSPECIFIED ECG FAILURE. THE ISSUE WAS CLARIFIED TO BE AN ERROR 20004 WHICH INDICATES A PADS ECG FAILURE. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
129201 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1