FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX- EMS DEFIBRILLATOR

MDR report key: 3063396 · Received March 28, 2013

Report

Report Number
1218950-2013-01123
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
August 15, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE DISPLAYED AN ERROR MESSAGE. NO SPECIFIC ERROR WAS NOTED. THERE WAS NO REPORTED PATIENT INVOLVEMENT. ON (B)(4) 2012, A PHILIPS FIELD SERVICE ENGINEER EVALUATED THE DEVICE. THE FIELD SERVICE ENGINEER FOUND THAT THE DEVICE COULD NOT ACQUIRE PADS/PADDLES ECG. THE PROBLEM WAS TRACED TO A FAULTY POWER PCA. THIS NEW INFO MAKES THIS A REPORTABLE COMPLAINT. THE POWER PCA WAS REPLACED TO RESOLVE THE FAILURE. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS PLACED BACK INTO USE. THIS WAS A MALFUNCTION OF THE POWER PCA THAT CAUSED A PADS/PADDLES ECG TEST ERROR. NO FURTHER COMMUNICATION WAS REQUESTED AND NONE IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE DISPLAYED AN ERROR MESSAGE. NO SPECIFIC ERROR WAS NOTED. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
127359 HEARTSTART MRX- EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1