FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3063279 · Received April 17, 2013

Report

Report Number
2531779-2013-04412
Event Type
Malfunction
Date Received
April 17, 2013
Report Date
March 21, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2013 ANIMAS RECEIVED A MESSAGE REQUESTING FOLLOW-UP WITH THE PATIENT LATER THAT SAME DAY, STATING THE BOLUS FEATURE IS NOT WORKING. CUSTOMER TECHNICAL SUPPORT MADE ATTEMPTS TO REACH THE PATIENT AS REQUESTED FOR ADDITIONAL INFORMATION AND TROUBLESHOOTING, WITHOUT SUCCESS. IT IS UNCLEAR AT THIS TIME WHAT THE EXACT ISSUE WAS WITH BOLUSING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED. THERE WAS NO INDICATION THAT THE DEVICE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
164228 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 49 YR