FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 3063021 · Received April 17, 2013

Report

Report Number
2183996-2013-00690
Event Type
Malfunction
Date Received
April 17, 2013
Date of Event
March 20, 2013
Report Date
May 13, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. RESULT THE DISPLAY PRINT/PROCESSOR PRINT/ IS BROKEN AND CAUSED A SHORT CIRCUIT IN THE PUMP ELECTRONICS. THE SHORT CIRCUIT FORCED THE INSULIN PUMP TO SHUT DOWN WITHOUT ANY ERROR. THE FAILURE HAS BEEN CAUSED BY A HARD MECHANICAL IMPACT DURING USE OF THE DEVICE. THE INSULIN PUMP SHOULDN'T BE EXPOSED TO HIGH MECHANICAL FORCES. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO A HANDLING ISSUE.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE SHUTS DOWN AUTOMATICALLY. PATIENT STATED THE ISSUE HAS OCCURRED TWICE WITHIN THE LAST WEEKS SINCE THE DEVICE WAS DROPPED. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
164059 ACCU-CHEK SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1