FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK SYSTEM

MDR report key: 3062856 · Received April 17, 2013

Report

Report Number
1823260-2013-02334
Event Type
Malfunction
Date Received
April 17, 2013
Date of Event
April 5, 2013
Report Date
May 7, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. A REAGENT OR CALIBRATOR ISSUE CAN BE EXCLUDED BECAUSE THE CORRECT RESULTS WERE PRODUCED ON REPEAT. NO PROBLEMS COULD BE FOUND WITH THE INSTRUMENT. THERE HAVE BEEN NO FURTHER ISSUES REPORTED BY THE CUSTOMER.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED A QUESTIONABLE FREE TRIIODOTHYRONINE (FT3) RESULT FOR ONE PATIENT ON THEIR E411 ANALYZER. NO PROBLEMS WERE FOUND IN THE SAMPLE OR THE REAGENT. THE INSIDE OF THE REAGENT BOTTLE WAS CHECKED. REPEAT TESTING WAS REASONABLE AND REPRODUCIBLE. THERE WERE NO PROBLEMS WITH ANY OTHER SAMPLES. THE PATIENT'S INITIAL FT3 RESULT WAS 32.55 PG/ML AND IT WAS NOT REPORTED OUTSIDE THE LABORATORY. THE FIRST REPEAT RESULT WAS 2.3 PG/ML. THE SECOND REPEAT RESULT WAS 2.47 PG/ML. ONE OF THE REPEAT RESULTS WAS REPORTED OUTSIDE THE LABORATORY. NO ADVERSE EVENTS OCCURRED. THE FT3 REAGENT LOT NUMBER WAS 16920503 AND THE EXPIRATION DATE WAS 11/29/2013.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
165672 COBAS E411 DISK SYSTEM IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1