FDA Adverse Event Malfunction Summary report: N

SITTER SELECT

MDR report key: 3062602 · Received March 18, 2013

Report

Report Number
2020362-2013-00125
Event Type
Malfunction
Date Received
March 18, 2013
Report Date
February 26, 2013
Manufacturer
J. T. POSEY CO.
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

EVALUATION OF THE RETURNED UNIT COULD NOT CONFIRM THE REPORTED ISSUE BUT FOUND BENT BATTERY SPRINGS. THE CONTACTS INSIDE THE NURSE CALL RECEPTACLE ARE DAMAGED, AS A RESULT THE CABLE WILL NOT GO IN COMPLETELY. DID NOT ATTEMPT TO CONNECT CABLE BY FORCE. SINCE NURSE CALL FUNCTION CANNOT BE UTILIZED, VOICE AND MUTE FUNCTIONS CANNOT BE TESTED. UNIT PASSES ALL OTHER FUNCTIONAL TESTS. NOTE: INSTRUCTIONS FOR USE STATE: HOLD ALARM VERTICALLY UPSIDE DOWN TO PREVENT BATTERY SPRING FROM BENDING DURING BATTERY INSTALLATION. INSERT FOUR NEW "AA" ALKALINE BATTERIES. TAKE CARE NOT TO DAMAGE BATTERY CONTACTS. TAKE CARE WHEN INSTALLING NEW BATTERIES. THE ALARM WILL NOT WORK IF BATTERIES ARE INSTALLED IMPROPERLY. WHEN USING A NURSE CALL CABLE, ENSURE THE NURSE CALL CABLE IS PLUGGED IN TO BOTH THE ALARM AND THE WALL JACK BEFORE LEAVING THE PATIENT UNATTENDED. DO NOT STRETCH OR STRAIN CABLE TO AVOID POSSIBLE DAMAGE AND POSSIBLE MALFUNCTION. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE ALARM SOUNDS CONTINUOUSLY WHEN USED WITH THE NURSE CALL CABLE AND THE PATIENT IS LYING STILL ON THE SENSOR. NO VISIBLE DAMAGE TO THE OUTSIDE OF THE ALARM. THE CUSTOMER DID NOT PROVIDE A DATE WHEN THIS WAS DISCOVERED. NO PATIENT INCIDENT OR INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
111595 SITTER SELECT KMI J. T. POSEY CO. 8361 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK NURSE CALL CABLE: ITEM #8282, LOT #UNK