FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 3061865 · Received April 16, 2013

Report

Report Number
1823260-2013-02325
Event Type
Malfunction
Date Received
April 16, 2013
Date of Event
March 19, 2013
Report Date
April 26, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MZV
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION HAS BEEN PROVIDED. THE DISCREPANT POTASSIUM RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. THE FIELD SERVICE REPRESENTATIVE WENT ON SITE. HE PERFORMED A COMPLETE CURATIVE MAINTENANCE ON THE ISE KIT. HE INCREASED THE GEAR PUMP PRESSURE. THERE WERE NO MORE POTASSIUM PROBLEMS.

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED. DURING THE SERVICE VISIT, MANY ACTIONS WERE PERFORMED AND IT CANNOT BE CLEARLY DETERMINED WHICH ACTION RESOLVED THE ISSUE. THE ANALYZER IS NOW WORKING TO SPECIFICATION.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE ION SELECTIVE ELECTRODE POTASSIUM RESULTS ON THEIR C501 ANALYZER. THE CUSTOMER STATED THERE WERE AT LEAST FIVE PATIENTS INVOLVED IN THIS EVENT. THE CUSTOMER STATED THE SODIUM AND CHLORIDE RESULTS WERE OK. THE UNITS OF MEASURE WERE NOT PROVIDED. THE FIRST PATIENT'S INITIAL POTASSIUM RESULT WAS 10.9. THE FIRST REPEAT RESULT WAS 3.4. THE SECOND REPEAT RESULT WAS 3.5. THE SECOND PATIENT'S INITIAL POTASSIUM RESULT WAS 7. THE FIRST REPEAT RESULT WAS 4.2. THE SECOND REPEAT RESULT WAS 4.2. THE THIRD PATIENT'S INITIAL POTASSIUM RESULT WAS 8.1. THE FIRST REPEAT RESULT WAS 4.7. THE SECOND REPEAT RESULT WAS 4.7. THE FOURTH PATIENT'S INITIAL POTASSIUM RESULT WAS 5.9. THE FIRST REPEAT RESULT WAS 4.7. THE SECOND REPEAT RESULT WAS 4.5. ON (B)(6) 2013, THE FIFTH PATIENT'S INITIAL POTASSIUM RESULT WAS 5.91. THE REPEAT RESULT WAS 4.42. IT WAS UNKNOWN IF ANY RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THERE WERE NO ADVERSE EVENTS. THE POTASSIUM ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
162063 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER MZV ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1