FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 3061657 · Received March 28, 2013

Report

Report Number
1218950-2013-01102
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
March 11, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED A FAILURE TO DISCHARGE DURING TESTING. THIS OCCURRED DURING TESTING; THERE WAS NO PT INVOLVEMENT. THE CALL CENTER REPRESENTATIVE AND THE CUSTOMER PERFORMED TROUBLESHOOTING. THE CUSTOMER WAS ADVISED TO REPLACE THE PADDLE SET. THE CUSTOMER WAS ADVISED TO REPLACE THE PADDLE SET. THE CUSTOMER HAS NOT CALLED BACK REGARDING THIS ISSUE. BASED ON THE AVAILABLE INFORMATION, WE ARE CONSIDERING THIS A MALFUNCTION OF THE EXTERNAL PADDLE SET. NO FURTHER COMMUNICATION WAS REQUESTED AND NONE IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A FAILURE TO DISCHARGE DURING TESTING. THIS OCCURRED DURING TESTING; THERE WAS NO PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
129202 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1