FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 3061657
·
Received March 28, 2013
Report
- Report Number
- 1218950-2013-01102
- Event Type
- Malfunction
- Date Received
- March 28, 2013
- Report Date
- March 11, 2013
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4): THE CUSTOMER REPORTED A FAILURE TO DISCHARGE DURING TESTING. THIS OCCURRED DURING TESTING; THERE WAS NO PT INVOLVEMENT. THE CALL CENTER REPRESENTATIVE AND THE CUSTOMER PERFORMED TROUBLESHOOTING. THE CUSTOMER WAS ADVISED TO REPLACE THE PADDLE SET. THE CUSTOMER WAS ADVISED TO REPLACE THE PADDLE SET. THE CUSTOMER HAS NOT CALLED BACK REGARDING THIS ISSUE. BASED ON THE AVAILABLE INFORMATION, WE ARE CONSIDERING THIS A MALFUNCTION OF THE EXTERNAL PADDLE SET. NO FURTHER COMMUNICATION WAS REQUESTED AND NONE IS WARRANTED.
Description of Event or Problem · 1
THE CUSTOMER REPORTED A FAILURE TO DISCHARGE DURING TESTING. THIS OCCURRED DURING TESTING; THERE WAS NO PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 129202 | HEART START XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |