FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA

MDR report key: 3061011 · Received April 16, 2013

Report

Report Number
2954323-2013-00227
Event Type
Malfunction
Date Received
April 16, 2013
Date of Event
March 28, 2013
Report Date
March 28, 2013
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. NOTE: THE DEVICE MANUFACTURE DATE IS UNKNOWN. (B)(4). ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Additional Manufacturer Narrative · 1

METER SERIAL NUMBER (B)(4) WAS RETURNED TEST STRIP LOT 4500161094. THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. THE READING THE CUSTOMER REPORTED WAS FOUND IN METER MEMORY, HOWEVER, NOT NEAR THE REPORT DATE.

Description of Event or Problem · 1

A HEALTH PROFESSIONAL REPORTED RECEIVING A HIGH READING OF 120 MG/DL ON THEIR BLOOD GLUCOSE MONITOR. THE LABORATORY REFERENCE READING OF 20 MG/DL WAS RECEIVED WITHIN 10 MINUTES. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
163593 PRECISION XTRA BLOOD GLUCOSE MONITORING SYSTEM NBW 4500161094

Patients

Seq Age Sex Outcome Treatment
1