FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 3060990 · Received March 26, 2013

Report

Report Number
1218950-2013-01064
Event Type
Malfunction
Date Received
March 26, 2013
Report Date
March 7, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K033187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THIS CUSTOMER REPORTED THAT THE UP/DOWN BUTTONS ON THE DISPLAY WERE BROKEN. THERE WAS NO REPORT OF PATIENT INVOLVEMENT. THE DEVICE WAS RETURNED TO PHILIPS FOR EVALUATION. THE REPORTED SYMPTOM WAS CONFIRMED. THE SOFTKEY BEZEL WAS MISSING THE UP/DOWN ARROW. THE SOFTKEY BEZEL WAS REPLACED TO RESOLVE THE SYMPTOM. THE PHYSICAL DAMAGED BUTTONS WAS RESOLVED BY REPLACING THE BEZEL ASSEMBLY.

Description of Event or Problem · 1

THIS CUSTOMER REPORTED THAT THE UP/DOWN BUTTONS ON THE DISPLAY WERE BROKEN. THERE WAS NO REPORT OF PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
124870 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1