FDA Adverse Event
Malfunction
Summary report: N
HEARTSTART MRX -EMS DEFIBRILLATOR
MDR report key: 3060990
·
Received March 26, 2013
Report
- Report Number
- 1218950-2013-01064
- Event Type
- Malfunction
- Date Received
- March 26, 2013
- Report Date
- March 7, 2013
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K033187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4): THIS CUSTOMER REPORTED THAT THE UP/DOWN BUTTONS ON THE DISPLAY WERE BROKEN. THERE WAS NO REPORT OF PATIENT INVOLVEMENT. THE DEVICE WAS RETURNED TO PHILIPS FOR EVALUATION. THE REPORTED SYMPTOM WAS CONFIRMED. THE SOFTKEY BEZEL WAS MISSING THE UP/DOWN ARROW. THE SOFTKEY BEZEL WAS REPLACED TO RESOLVE THE SYMPTOM. THE PHYSICAL DAMAGED BUTTONS WAS RESOLVED BY REPLACING THE BEZEL ASSEMBLY.
Description of Event or Problem · 1
THIS CUSTOMER REPORTED THAT THE UP/DOWN BUTTONS ON THE DISPLAY WERE BROKEN. THERE WAS NO REPORT OF PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 124870 | HEARTSTART MRX -EMS DEFIBRILLATOR | MKJ | PHILIPS MEDICAL SYSTEMS | M3536A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |