FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 3060702 · Received March 26, 2013

Report

Report Number
1218950-2013-01044
Event Type
Malfunction
Date Received
March 26, 2013
Report Date
March 1, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THE PACER FUNCTION NOT WORKING. THERE WAS NO PT INVOLVEMENT. THE DEVICE WAS SENT TO THE PHILIPS BENCH FOR EVAL. THE REPORTED SYMPTOM WAS CONFIRMED. THE ISSUE WAS LOCALIZED TO THE PACER KEYPAD. THE PACER KEYPAD WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE THEN PASSED ALL REQUIRED TESTING AND WAS RETURNED TO THE CUSTOMER SITE FOR USE. THE MALFUNCTION OF THE PACER KEYPAD CASED THE MALFUNCTION. REPLACEMENT OF THE KEYPAD RESOLVED THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE PACER FUNCTION NOT WORKING. THERE WAS NO PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
123138 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1