FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 3060692 · Received March 28, 2013

Report

Report Number
1218950-2013-01128
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
March 7, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THE DEVICE HAD A DISPLAY THAT STOPPED WORKING AFTER BEING ON FOR A FEW MINUTES. THERE WAS NO REPORTED PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER AND DID NOT CONFIRM THE PROBLEM. THE FSE RAN OPCHECK, VERIFIED ALL PARAMETERS AND DEVICE OUTPUT. NO PROBLEM WAS FOUND. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE AND PARAMETER CHECKS AND OUTPUT SPECIFICATIONS. THE DEVICE WAS PUT BACK INTO USE. AS OF ON 03/27/2013 THERE HAVE BEEN NO FURTHER CALLS FOR THIS DEVICE WITH THIS PROBLEM. SINCE THE PROBLEM COULD NOT BE RECREATED THE CAUSE COULD NOT BE DETERMINED. NO FORMAL RESPONSE WAS REQUESTED AND NONE IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE HAD A DISPLAY THAT STOPPED WORKING AFTER BEING ON FOR A FEW MINUTES. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
127269 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1