FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 3060677 · Received March 28, 2013

Report

Report Number
1218950-2013-01129
Event Type
Malfunction
Date Received
March 28, 2013
Report Date
March 7, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VT, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE DID NOT CHARGE WHEN PLUGGED IN. THERE WAS NO REPORTED PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED BY A PHILIPS REPAIR TECHNICIAN AND DID NOT DUPLICATE THE CHARGING ISSUE. THE DEVICE CHARGED SEVERAL KNOWN GOOD BATTERIES WITH A KNOWN GOOD AC POWER MODULE. ALL PERFORMANCE ASSURANCE TEST PASSED AND THE DEVICE WAS SENT BACK TO THE CUSTOMER. AS OF ON (B)(6) 2013 THERE HAS BEEN NO FURTHER CALLS FOR THIS DEVICE WITH THIS PROBLEM. SINCE THE PROBLEM COULD NOT BE RECREATED THE CAUSE COULD NOT BE DETERMINED. NO FORMAL RESPONSE WAS REQUESTED AND NONE IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE DID NOT CHARGE WHEN PLUGGED IN. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
127442 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A API1AD41-000 G 1136 C

Patients

Seq Age Sex Outcome Treatment
1