FDA Adverse Event Malfunction Summary report: N

ONCOR AVANT-GARDE WITH COHERENCE WORKSPACES

MDR report key: 3060022 · Received April 16, 2013

Report

Report Number
2910081-2013-02515
Event Type
Malfunction
Date Received
April 16, 2013
Date of Event
March 18, 2013
Report Date
March 18, 2013
Manufacturer
SIEMENS MEDICAL SOLUTIONS USA, INC.
Product Code
IYE
PMA / PMN Number
K031764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
SERVICE PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

SIEMENS' INVESTIGATION INTO THE REPORTED EVENT IS ON-GOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED TO THE FDA UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

ON (B)(6) 2013 A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) BECAME AWARE THAT THE LIGHT FIELD FOR THE Y1 JAW SHOWED THAT IT WAS INCORRECTLY POSITIONED AT 0.5 CM INSTEAD OF BEING CORRECTLY POSITIONED AT 5.0 CM DURING AN INVESTIGATION DURING A SERVICE CALL. A LEFT-KEY RESET WAS PERFORMED HOWEVER IT DID NOT MOVE THE Y1 JAW FROM THE INCORRECT FIELD AND THERE WAS NO INTERLOCK THAT WOULD PREVENT A TREATMENT FROM OCCURRING. REPORTEDLY, THE Y1 AND Y2 JAWS WERE SET TO MOVE TO 10 CM HOWEVER THE Y2 JAW MOVED TO 10 CM BUT THE Y1 JAW ONLY MOVED TO 3.5 CM. AT THAT POINT, INTERLOCK 63 CONTROLLERS 0 SUB-FAULT 9 'Y1 POSITION SENSOR MISMATCH' OCCURRED. ANOTHER LEFT-KEY RESET WAS AGAIN PERFORMED BUT ALSO DID NOT GENERATE AN INTERLOCK THAT WOULD PREVENT A TREATMENT IN AN INCORRECT FIELD. THE SYSTEM WAS TURNED OFF AND THE Y1 JAW WAS MOVED. THE CONTROLLER 0 INTERLOCK TRIPPED AGAIN AND IT WAS SEEN IN THE SERVICE MENU, THAT Y1 POTENTIOMETER WAS AT -9.3 AND THE Y1 ENCODER WAS AT -9.0. AFTER YET ANOTHER LEFT-KEY-RESET WAS PERFORMED, THE ENCODER HAD THE POSITION (-9.3) OF THE POTENTIOMETER, AND AGAIN NO INTERLOCK WAS GENERATED THAT WOULD PREVENT AN INCORRECT FIELD TO BE TREATED. THERE IS NO REPORT THAT A MISTREATMENT OR PATIENT INJURY HAS OCCURRED. THIS REPORTED ISSUE OCCURRED IN (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
163481 ONCOR AVANT-GARDE WITH COHERENCE WORKSPACES ACCELERATOR, LINEAR, MEDICAL IYE SIEMENS MEDICAL SOLUTIONS USA, INC. 5863472

Patients

Seq Age Sex Outcome Treatment
1 ENCODER| G31 MOTOR CONTROL PCB| 4 CHANNEL V/F PCB| POTENTIOMETER