FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT

MDR report key: 3052330 · Received April 11, 2013

Report

Report Number
2183996-2013-00651
Event Type
Malfunction
Date Received
April 11, 2013
Date of Event
February 24, 2013
Report Date
June 10, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT A REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED DUE TO CARELESS HANDLING OF THE PRODUCT. RESULT DELIVERY ACCURACY: THE DELIVERY ACCURACY OF THE INSULIN PUMP WAS TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSTIC TEST SYSTEM AND MEETS THE SPECIFICATIONS. FURTHER FINDINGS: THE SOFT COMPONENTS OF THE HOUSING ARE WORN DOWN HEAVILY. THEREFORE MOISTURE ENTERS THE INSULIN PUMP AND DESTROYS THE PUMP ELECTRONICS. CONSUMABLES THE ADAPTER PASSED THE OPTICAL INSPECTION. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO CARELESS HANDLING OF THE PRODUCT.

Description of Event or Problem · 1

ON (B)(6) 2013, PATIENT REPORTED EXPERIENCING ELEVATED BLOOD GLUCOSE LEVELS OVER THE LAST COUPLE OF MONTHS. PATIENT STATED SHE CHANGED HER INFUSION SET TO AN UNUSED AREA IN THE LOWER BACK AND BOLUSED 3 UNITS OF INSULIN TO REDUCE THE 295 MG/DL BLOOD GLUCOSE LEVEL. PATIENT REPORTED HER BLOOD GLUCOSE BEGAN TO REDUCE BACK TO HER NORMAL RANGE. PATIENT'S NORMAL BLOOD GLUCOSE RANGE IS 100-130 MG/DL. NO OUTSIDE ASSISTANCE WAS REQUIRED. REVIEWED WITH PATIENT OTHER INFUSION SITE LOCATIONS. PATIENT WAS ABLE TO TROUBLESHOOT ON HER OWN PRIOR TO THE CALL AND WAS ABLE TO SEE INSULIN FLOWING OUT OF THE END OF THE INFUSION SET TUBING DURING A BOLUS. PATIENT STATED SHE FEELS HER SITE ABSORPTION IS CAUSING THE ISSUE. ADVISED TO CONSULT WITH HER HCP REGARDING SITE ABSORPTION. ON CALL BACK ON (B)(6) 2013 PATIENT REPORTED HER BLOOD GLUCOSE LEVELS REMAIN ELEVATED. PATIENT STATED SHE BEGAN HAVING SPORADIC ELEVATED BLOOD GLUCOSE LEVELS A COUPLE OF MONTHS AGO BUT NOW HER BLOOD GLUCOSE IS CONSISTENTLY HIGH. ASSISTED PATIENT WITH SWITCHING TO HER BACKUP INFUSION DEVICE. ON CALL BACK ON (B)(6)2013 PATIENT REPORTED HER BLOOD GLUCOSE LEVELS HAVE COME BACK DOWN TO NORMAL SINCE CHANGING OVER TO THE BACKUP INFUSION DEVICE. PATIENT STATED SHE WANTED TO CHANGE BACK TO THE PRIMARY INFUSION DEVICE AND CONTINUE TROUBLESHOOTING THE CONCERN. ON CALL BACK PATIENT REPORTED SHE IS STILL ON THE BACKUP INFUSION DEVICE. PATIENT STATED SHE FEELS IT IS THE INFUSION DEVICE BECAUSE WHEN SHE CHANGED OVER TO THE BACKUP INFUSION DEVICE HER BLOOD GLUCOSE LEVELS CAME DOWN RIGHT AWAY. NO OUTSIDE ASSISTANCE WAS NEEDED. PATIENT HAS DISCARDED THE CARTRIDGE AND INFUSION SET. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE AND ADAPTER FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
156109 ACCU-CHEK ® SPIRIT INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG NA NA

Patients

Seq Age Sex Outcome Treatment
1 072 YR HUMALOG| ESTRADIOL| AMLODIPINE| TRIAMTERENE-HCTZ| LOSARTAN| ATORVASTATIN| PROVERA