FDA Adverse Event Malfunction Summary report: N

REACH ACCESS DAILY FLOSSER

MDR report key: 3051886 · Received April 11, 2013

Report

Report Number
8041101-2013-00022
Event Type
Malfunction
Date Received
April 11, 2013
Report Date
January 11, 2013
Manufacturer
JOHNSON & JOHNSON CONSUMER PRODUCTS
Product Code
JES
Removal / Correction Number
NI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS FOR THE THIRD FLOSS OF THE THREE FLOSSES. THIS REPORT HAS MFR # 8041101-2013-00022 AND THE OTHER TWO REPORTS HAVE MFR # 8041101-2013-00004 AND 8041101-2013-00021, RESPECTIVELY. THE DATE OF THIS SUBMISSION IS (B)(4) 2013. THIS CLOSES OUT THIS REPORT UNLESS OTHER ADDITIONAL SIGNIFICANT INFORMATION IS RECEIVED.

Additional Manufacturer Narrative · 1

(B)(4). THIS CLOSES OUT THIS REPORT UNLESS OTHER ADDITIONAL SIGNIFICANT INFORMATION IS RECEIVED.

Description of Event or Problem · 1

THIS SPONTANEOUS REPORT WAS RECEIVED ON (B)(4) 2013, FROM A FEMALE CONSUMER (AGE UNSPECIFIED) REPORTING ON SELF FROM THE UNITED STATES.ON AN UNSPECIFIED DATE, THE CONSUMER STARTED USING REACH ACCESS DAILY FLOSSER FOR DENTAL CLEANING (ROUTE-DENTAL, LOT NUMBER 0742D, FREQUENCY AND EXPIRATION DATE UNSPECIFIED). AFTER AN UNSPECIFIED DURATION, SHE NOTICED THAT THE DEVICE BROKE APART AND DID NOT LAST FOR HER TO USE IN THE ENTIRE MOUTH. SHE ALSO STATED THAT THE PREVIOUS THREE BOXES OF THE DEVICE SHE PURCHASED DID NOT LAST.THIS REPORT HAD NO ADVERSE EVENT AND THE ACTION TAKEN WITH THE DEVICE WAS UNKNOWN.THIS REPORT WAS CONSIDERED A REPORTABLE MALFUNCTION CASE IN THE UNITED STATES.ADDITIONAL INFORMATION RECEIVED ON (B)(4) 2013.THE RETAIN SAMPLE EVALUATION, DOCUMENTATION AND MANUFACTURING ISSUES LINKED IN THIS COMPLAINT WERE PERFORMED AND DEMONSTRATED ADEQUATE CONTROLS AND DID NOT SHOW ANY GAPS IN THE PRODUCTION PROCESS THAT COULD POTENTIALLY AFFECT THE PRODUCT. A REVIEW OF THE COMPLAINT DATA REVEALED NO ADVERSE TRENDS AND NO TREND INVOLVING LOT NUMBER 0742D. COMPLAINT TRENDS WOULD CONTINUE TO BE MONITORED. THE COMPLAINT SHOULD BE CLOSED WITH A DISPOSITION OF UNDETERMINED. THIS REPORT REMAINS A REPORTABLE MALFUNCTION CASE IN THE UNITED STATES.

Description of Event or Problem · 1

THIS SPONTANEOUS REPORT WAS RECEIVED ON (B)(6) 2013, FROM A FEMALE CONSUMER (AGE UNSPECIFIED) REPORTING ON SELF FROM THE UNITED STATES. ON AN UNSPECIFIED DATE, THE CONSUMER STARTED USING REACH ACCESS DAILY FLOSSER FOR DENTAL CLEANING (ROUTE-DENTAL, LOT NUMBER 0742D, FREQUENCY AND EXPIRATION DATE UNSPECIFIED). AFTER AN UNSPECIFIED DURATION, SHE NOTICED THAT THE DEVICE BROKE APART AND DID NOT LAST FOR HER TO USE IN THE ENTIRE MOUTH. SHE ALSO STATED THAT THE PREVIOUS THREE BOXES OF THE DEVICE SHE PURCHASED DID NOT LAST. THIS REPORT HAD NO ADVERSE EVENT AND THE ACTION TAKEN WITH THE DEVICE WAS UNKNOWN. THIS REPORT WAS CONSIDERED A REPORTABLE MALFUNCTION CASE IN THE UNITED STATES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
154326 REACH ACCESS DAILY FLOSSER DENTAL FLOSS JES JOHNSON & JOHNSON CONSUMER PRODUCTS 8137009658 0742D

Patients

Seq Age Sex Outcome Treatment
1