FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 3050884 · Received April 10, 2013

Report

Report Number
1823260-2013-02197
Event Type
Malfunction
Date Received
April 10, 2013
Date of Event
March 27, 2013
Report Date
April 17, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A SPECIFIC ROOT CAUSE. A SYSTEMATIC ISSUE CAN BE EXCLUDED, SINCE ONLY ONE SAMPLE WAS AFFECTED AND CALIBRATION AND QC RESULTS WERE WITHIN SPECIFICATION. AN INSTRUMENT MALFUNCTION COULD NOT BE DETECTED.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS ON ION SELECTIVE ELECTRODE (ISE) SODIUM (NA), ISE POTASSIUM (K), AND ISE CHLORIDE (CL) FOR ONE PATIENT SAMPLE. IT WAS DETERMINED THAT THE NA AND K RESULTS WERE ERRONEOUS. ALL RESULTS ARE IN MMOL/L. THE PATIENT HAD AN INITIAL NA RESULT OF 82, ACCOMPANIED BY A DATA FLAG. THE INITIAL K RESULT WAS 2.6, ACCOMPANIED BY A DATA FLAG. THE SAMPLE WAS REPEATED AND GENERATED A REPEAT NA RESULT OF 139 AND A REPEAT K RESULT OF 4.6. THE INITIAL RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER DEEMED THE REPEAT RESULTS TO BE THE CORRECT RESULTS. THE PATIENT WAS SENT TO THE EMERGENCY ROOM BY THE PHYSICIAN BECAUSE OF THE ORIGINAL RESULTS. NO FURTHER PATIENT INFORMATION COULD BE PROVIDED BY THE CUSTOMER. IT IS UNKNOWN IF THERE WAS AN ADVERSE EVENT. THE LOT NUMBERS FOR THE NA AND K ELECTRODES WERE NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE WAS UNABLE TO FIND A CAUSE FOR THE ISSUE. HE PERFORMED A PRECISION CHECK, WHICH WAS WITHIN SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
153731 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER JGS ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 038 YR