FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK SYSTEM

MDR report key: 3050741 · Received April 10, 2013

Report

Report Number
1823260-2013-02195
Event Type
Malfunction
Date Received
April 10, 2013
Date of Event
March 30, 2013
Report Date
April 10, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MMI
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED QUESTIONABLE RESULTS FOR THREE PATIENT SAMPLES TESTED FOR TROPONIN I STAT (SHORT TURN AROUND TIME) ON (B)(6) 2013. OF THE THREE SAMPLES, ONE SAMPLE FROM (B)(6) 2013 WAS FOUND TO HAVE AN ERRONEOUS RESULT. THE SAMPLE INITIALLY RESULTED AS 0.34 NG/ML AND THIS VALUE WAS REPORTED OUTSIDE OF THE LABORATORY. THE DOCTOR QUESTIONED THE INITIAL RESULT, SO THE SAMPLE WAS REPEATED USING ISTAT EIA METHODOLOGY. THE REPEAT RESULT WAS 0.00 NG/ML. THE SAMPLE WAS THEN SENT TO ANOTHER SITE WHERE IT WAS REPEATED A SECOND TIME ON AN E602 ANALYZER, RESULTING AS <0.30 NG/ML. THE REPEAT RESULT WAS BELIEVED TO BE CORRECT. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THE EVENT. THE TROPONIN I STAT REAGENT LOT NUMBER WAS 17026101 WITH AN EXPIRATION DATE OF 01/31/2014. THE FIELD SERVICE REPRESENTATIVE DETERMINED THAT THERE WAS A MISADJUSTMENT OF THE S/R PROBE. HE PERFORMED AN ADJUSTMENT OF THE S/R PROBE. ALL MECHANICAL AND OPERATIONAL CHECKS PASSED SUCCESSFULLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
149188 COBAS E411 DISK SYSTEM IMMUNOCHEMISTRY ANALYZER MMI ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1